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Shipping Information
Free Nationwide Shipping
We offer free shipping on all orders to anywhere in the United States! No minimum purchase required.
Delivery Time
- Standard Delivery: 5-7 business days
- Orders are processed within 1-2 business days
- Tracking information sent via email once shipped
- Delivery Monday - Saturday (no Sunday deliveries)
Eco-Friendly Packaging
- 100% plastic-free packaging materials
- Biodegradable and compostable materials
- Recyclable cardboard boxes
- Minimal packaging to reduce waste
- Natural paper tape and packing materials
Shipping Locations
We currently ship to all 50 states within the United States. We do not ship internationally at this time.
Order Tracking
- You'll receive a tracking number via email when your order ships
- Track your package in real-time
- Email notifications for delivery updates
Shipping Restrictions
- We do not ship to PO boxes
- Signature may be required for delivery
- Delivery delays may occur during holidays or severe weather
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Pay on Delivery
MyGiftBloom uses a secure Pay on Delivery payment system.
How It Works:
- Place your order online without any upfront payment
- Your order is processed and shipped to your address
- You receive your eco-friendly products
- Pay in cash when the delivery arrives
Important Notes:
- Payment must be made at the time of delivery
- Please have cash ready (exact or near-exact change preferred)
- You must be present to receive and pay for your order
- Refusal to pay may result in account restrictions
- No credit card or banking information is collected or stored
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Returns & Refunds
30-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not happy, you can return items within 30 days of delivery for a full refund.
Return Requirements:
- Items must be unused and in original condition
- Original packaging must be intact
- All tags and labels must be attached
- Return must be initiated within 30 days of delivery
How to Return an Item:
- Contact us at hello@mygiftbloom.com or call (646) 844-5331
- Provide your order number and reason for return
- We'll send you return instructions and a return address
- Ship the item back to us (customer pays return shipping)
- Once we receive and inspect the item, we'll process your refund
Refund Processing:
- Refunds processed within 5-7 business days after receiving returned item
- Refunds issued via the original payment method
- For Pay on Delivery orders, refunds issued via check or bank transfer
- You'll receive an email confirmation when refund is processed
Return Shipping Costs:
- Customer is responsible for return shipping costs
- Exception: If item is damaged, defective, or we sent the wrong item, we cover return shipping
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Damaged or Defective Items
We carefully package all orders, but sometimes damage occurs during shipping.
If you receive a damaged or defective item:
- Contact us within 7 days of delivery
- Email photos of the damage to hello@mygiftbloom.com
- We'll provide a prepaid return label
- Choose a replacement or full refund
We Cover:
- Return shipping for damaged/defective items
- Full refund or free replacement
- Expedited shipping on replacement items
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Exchanges
We currently do not offer direct exchanges. If you'd like a different product:
- Return the original item for a refund
- Place a new order for the item you want
This ensures you get your preferred item as quickly as possible.
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Questions?
If you have any questions about shipping, returns, or your order, we're here to help!