Welcome to MyGiftBloom! These Terms of Service ("Terms") govern your use of our website and the purchase of products. By accessing or using our site, you agree to these Terms.
1. Acceptance of Terms
By accessing MyGiftBloom.com, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.
2. Product Information
- We strive to display product colors, images, and descriptions as accurately as possible
- Actual product colors may vary slightly due to monitor settings
- All products are eco-certified and sustainably sourced
- We reserve the right to limit quantities and discontinue products without notice
3. Pricing and Availability
- All prices are in U.S. Dollars (USD)
- Prices are subject to change without notice
- We reserve the right to correct pricing errors
- Product availability is not guaranteed until order confirmation
- If a product becomes unavailable, we will notify you and offer alternatives or a refund
4. Payment Terms - Pay on Delivery
MyGiftBloom uses a Pay on Delivery payment system:
- No payment is required when placing your order online
- Payment is made in cash when you receive your delivery
- Please have exact or near-exact change ready for delivery
- Refusal to pay upon delivery will result in account restrictions
- You must be present to receive and pay for your order
5. Ordering Process
- Add products to your cart and proceed to checkout
- Provide accurate shipping and contact information
- Review your order carefully before submitting
- You will receive an order confirmation email
- Orders cannot be modified after submission (contact us immediately if needed)
6. Shipping Policy
- Free nationwide shipping on all orders
- Delivery within 5-7 business days
- Shipping to addresses within the United States only
- All packages use plastic-free, biodegradable packaging
- Tracking information will be provided via email
- We are not responsible for delays caused by shipping carriers or weather
7. Returns and Refunds
We want you to love your purchase! Our return policy:
- 30-day return window from delivery date
- Products must be unused, in original packaging
- Contact us at hello@mygiftbloom.com to initiate a return
- Return shipping costs are the customer's responsibility
- Refunds processed within 5-7 business days of receiving returned items
- Damaged or defective items: We cover return shipping and provide full refund or replacement
8. Cancellation Policy
- Orders can be cancelled within 24 hours of placement
- Contact us immediately at hello@mygiftbloom.com or (646) 844-5331
- Once shipped, orders cannot be cancelled but can be returned
9. User Responsibilities
You agree to:
- Provide accurate and complete information
- Keep your account information secure
- Not use the website for any unlawful purpose
- Not attempt to interfere with website functionality
- Be available to receive and pay for Pay on Delivery orders
10. Intellectual Property
- All content on MyGiftBloom.com is owned by MyGiftBloom
- Product images, text, logos, and graphics are protected by copyright
- You may not reproduce, distribute, or use our content without permission
11. Limitation of Liability
To the fullest extent permitted by law:
- MyGiftBloom is not liable for indirect, incidental, or consequential damages
- Our liability is limited to the purchase price of the product
- We are not responsible for delays, delivery failures, or any loss or damage arising from use of our products
12. Indemnification
You agree to indemnify and hold MyGiftBloom harmless from any claims, damages, or expenses arising from your use of our website or violation of these Terms.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the modified Terms.
14. Governing Law
These Terms are governed by the laws of the State of New York, United States, without regard to conflict of law principles.
15. Contact Information
For questions about these Terms of Service, contact us: